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Important Information - China

Tour itinerary
We ask tour participants to note that they are travelling to a vast country, three times the size of Europe. Itineraries may be subject to change for various reasons, and day-to-day arrangements may be adjusted in accordance with local conditions such as traffic, weather, water levels and crowding. As long as you approach the tour with an open mind and a willingness to be flexible, we are sure you will have an enjoyable time.

Pre-tour information
Once you have booked your holiday we will send you a practical guide to help you prepare for your tour. It is essential that you study the information provided carefully and adhere to the guidance therein.

Hotels, river vessels and service standards
We have carefully chosen a selection of hotels and river vessels ranging from superior tourist class to world-class standard for our tours. All accommodation has private en-suite facilities and most clients are surprised by the very high standard of facilities and service offered by most hotels in China. However, official ratings, as in anywhere in the world, can be misleading. Where we find this to be the case, we will rate the hotel/river vessel according to our own judgement.
It is common international practice for hotel rooms to be vacated at 12 noon and check-in is normally allowed after this time. Ultimately we have no direct control over the daily management of the hotels and in the event that we have to change hotels, every effort will be made to substitute hotels of the same standard. We must stress that facilities of some hotels in more remote regions such as Inner Mongolia, Longsheng, Xinjiang, Xinxia and Tibet can be basic. Also professional guides with good language abilities are rare, likewise, hotels, restaurants and service providers at ancient water towns cannot be compared to those in larger cities. Be prepared to accept lower standards in return for experiencing the spectacular scenery and unique experiences in the area.

Meal arrangements
Except in remote regions, breakfasts are buffet-style with local and international choices of hot and cold food. Lunches and dinners are mostly Chinese with the emphasis on authentic regional specialities served along with a soft drink or local beer and Chinese tea.

Baggage allowances and check-in procedures
Please refer to page 50 for baggage allowance on international flights. Baggage allowances on domestic flights in China is 20 kg, and excess baggage charges will apply. With the on-going security alerts, you are advised to seek up-to-date information regarding airport security restrictions and check-in procedures, although we will pass on to you any important alterations as promptly as possible. You can check BAA’s website on www.baa.com.

Tipping
Tipping listed in each tour is to be shared by Tour Manager, local guides and drivers. To simplify matters, tips are collected by the Tour Manager at the beginning of the tour for distribution on your behalf as the tour progresses. On checking in for your Yangtze river cruise, passengers will be charged a fee to cover tipping for the vessel crew at RMB 150 or approximately £15pp for cruises of 5 days and under, and RMB 300 or approximately £30pp for cruises of 6days and over. This fee does not include a gratuity to the River Guide or Cruise Director, or gratuity for any additional special services, which can be offered at passenger’s discretion.

Airline seats and other special requests
Specific seat requests with most major airlines can now only be made if travelling in Business or First Class. Every effort will be made to pass on requests to the airline concerned, however, they cannot be guaranteed as CTS Horizons does not have any control over the allocation of airline seats. Sometimes seats can be booked directly with the airline at a supplement. Online check-in is possible on many major airlines 24 hours before departure, and seating can sometimes be selected at this stage. If you are a member of an executive flying club please let us know the membership number so that we can enter it in your booking. Requests such as diet, room allocation or a particular facility at a hotel must be advised to us in writing. We are happy to pass on your request to the suppliers concerned but cannot guarantee it.

Flight supplements and changes to brochured airlines
All international flights featured in our tours are costed at special contract rates and are subject to availability at the time of booking. Whilst every effort will be made to provide the seats we intend to offer, this may not always be possible. On occasion we may only be able to offer the same flight at a supplement, or book you onto another airline whereby a supplement may also be required. You will have the choice of accepting the supplement or opting for an alternative departure date. Should you request a change of airline, you will be responsible for the cost of any private transfers in addition to the flight supplement.

Visas and Tibet permit
When visiting the countries featured in this brochure, passengers should hold a full 10 year passport that is valid for at least 6 months from the return date. All travellers to mainland China, irrespective of nationality, are required to apply for a visa.
The current fee (at time of publication) for a single entry Chinese visa for British passport holders is £151 (charge levied by the Chinese Visa Application Service Centre),
Passengers visiting Tibet are required to have a permit in addition to the Chinese visa, which will be forwarded to you in China prior to arrival in Tibet and this cost is included in your tour price. A visa is not required for stays under 3 months in Taiwan.

High altitude
Some of the regions we visit are at high altitude which may affect you on your holiday. We have taken this into consideration when planning our tours to ensure that you ascend slowly to help acclimatise. However, you may still experience symptoms such as headaches, dizziness and shortness of breath. Plenty of water and rest can effectively reduce these symptoms. Areas of high altitude include Lhasa, Tibet at 3650 metres, Jade Dragon Snow Mountain in Lijiang at 3400 metres and Shangri-La (Zhongdian) at 3100 metres. The altitudes in other regions of Tibet are listed on the itinerary pages.

Health
Hepatitis A, Typhoid, Tetanus and Polio inoculations are all recommended and should be up to date. No inoculations are compulsory with the exception of Yellow Fever if you have transited through a Yellow Fever zone. In some areas, Malaria may be present. Consult your GP for up-to-date health advice. The Hospital for Tropical Diseases Travel Clinic Healthline also provides useful information on vaccinations and malaria prophylactics. Tel: 0207 950 7799. www.thehtd.org
All tours organised by CTS Horizons are within the capabilities of any reasonably active person and no age limit is imposed. However, embarking and disembarking from boats and trains and exploring sites on foot could prove a strain for some travellers. We will endeavour to take reasonable measures to accommodate travellers of special needs. However, due to the nature of the regions we operate in we are unable to guarantee that we will be able to provide special assistance. If you have any doubts about your ability to participate fully in any aspect of our tours, please forward your query in writing to our Reservations Department and we will be happy to advise. CTS Horizons cannot be held responsible for any circumstance arising out of a failure of the client to disclose a disability or pre-existing medical condition.
Travellers aged 80 and over will be required to submit a doctor’s letter no later than 8 weeks prior to departure, confirming that they are fit to undertake the tour booked.

Travel advice
The Foreign and Commonwealth Travel Advice Unit provide information about travel to the destinations covered by CTS Horizons’ tours and extensions. This information is available on Teletext or on the Internet at www.fco.gov.uk. Alternatively, contact the ABTA Information Department on
0901 201 5050. Calls are charged at 50p per minute. Respective tourist office telephone numbers are listed in the chart on the page opposite.

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